Suggested Training topics

April 2008

 TOPIC: Marketing/Communication

Components:

• Written and oral
• Customer Service
• Public Relations/ Public Speaking
• Presentation design
• Develop Neighborhood Groups
• Telling Our Stories
• Building capacity

TOPIC: Strategies

Components:

• Develop strategies
• Programs
• Research
• Problem ID & Resolution
• Training – design and provide
• Project Management
• Problem-solving

 
TOPIC: Political Savvy

Components:

• Discretion/confidentiality
• Knowledge of how government works
• Interpret and apply laws, ordinances, and policies
• Communication

 
TOPIC: Cultural Competency

Components:

• Relate to varied backgrounds

TOPIC: Conflict Mediation

Components:

• Mediation – public and private
• Conflict management (engagement)

TOPIC:  Neighborhood Outreach

Components:

• Involve residents in discussion
• Promote sense of community pride
• Encourage collaboration and partnership
• Assess neighborhood issues and needs
• Inter-agency collaboration
• Relationships
• Foster communication
• Layers/tools for strategic thinking
• Interpersonal skills
• Facilitation
• Listening
• Neighborhood revitalization
• Produce neighborhood plans